The process to inform customers about their redress has commenced, previously we informed you that the end date would be 15 May 2022. Due to unforeseen delays the process commenced on the 20 May 2022 and is still underway. If you are eligible for redress you would have received an email from noreply@myjarredress.co.uk – this is not a scam, please check your spam folder.
If you have not received an email by the 5 June 2022, you are not entitled to redress.
Should you have any queries regarding the email you received, please email myjarredress@harrisons.uk.com
Should you need to call us, please call 0161 240 6207. Please note our phone lines are extremely busy due to the volume of calls. Please email us in the first instance.
Please submit your bank details through the link provided, you will be asked for your email and postcode, this will be the details you provided to My Jar and might not be your most recent email and post code.. We endeavour to make payments for eligible claims before 15 July 2022.
If you have not been able to access the link or your account is locked, please do not worry, we will give you another opportunity to supply your bank details. Please email us to unlock your account.
ANY PAYMENT IN RESPECT OF YOUR CLAIM WILL BE EXTREMELY MINIMAL AND ONLY A VERY SMALL PERCENTAGE OF YOUR TOTAL CLAIM, YOU CAN EXPECT BETWEEN 1 AND 2 PENCE IN THE £. THIS IS DUE TO THERE BEING INSUFFICIENT FUNDS TO PAY CLAIMS IN FULL GIVEN THE VOLUME AND VALUE OF ALL CUSTOMER CLAIMS.
MYJAR LIMITED (‘Myjar’) – IN ADMINISTRATION
CUSTOMER REDRESS SCHEME AND FAQ’S
Following extensive investigations into the historical lending practices of Myjar, the Joint Administrators’ have reached a conclusion based upon a set of criteria to be used in assessing whether a customer qualifies for Redress.
From this the Joint Administrators’ have developed an automated claims calculator. This determines whether loans received by Myjar customers are entitled to a claim for Redress and if so, how much the claim will be. It should be noted that claims are limited to a refund of interest and charges with additional statutory interest applied thereon and not the principal element of the actual loan.
The method used has been built upon the approach of the Financial Ombudsmen Service (FOS) when it reviews complaints relating to high-cost short-term loans. The rules we have put in place have been tested and verified against the FOS and Myjar complaint investigations.
Given the amount of loans there are to assess, the time it would take to review each loan individually would be such a costly exercise it would result in extinguishing any monies available towards the payment of claims. It would also cause a major delay in customers receiving either a reduction in the balance of their loan or a claim for Redress in the Administration or a combination of both. By using an automated claims calculator, the Joint Administrators’ can assess potential redress claims in a cost-effective, efficient, and fair manner for all customers.
There are 4 rules which make up the assessment.
- Affordability – This will assess affordability factors at the time the loan was taken. Where a loan was taken with a monthly repayments amount higher than a certain percentage of disposable income, it will be accepted as part of the redress. In addition, where disposable income (funds left each month after regular outgoing had been paid) does not exceed the monthly repayments by a certain threshold, the loan will be accepted as part of the redress.
- Sustainability – This will address issues around re-lending and chains of loans taken. This is calculated based on the number of loans without a break in lending of at least 90 days. The claim for all loans beyond the number threshold will be accepted for redress.
- Responsible Lending – This focusses on existing high-cost short-term loans and if it was responsible to lend to customers.
- Customer Conduct – This addresses issues around how the loan was repaid, and any difficulties customers faced when repaying the loan, including any late payments and evidence of any payment arrangements.
ONLY ONE OF THE ABOVE RULES NEEDS TO BE MET TO MAKE THE LOAN ELIGIBLE FOR REDRESS.
For customers who qualify for redress, we have used the industry standard principles;
- A refund of all fees and charges, including interest paid.
- An 8% simple interest from the dates the payments were made
If any of the following scenarios are met, the individual will be ineligible for any redress;
- Not meeting one or more of the four rules.
- If the FOS has already provided a final decision regarding redress on a loan with Myjar and settlement had been paid.
- Redress has already been paid on a loan to the individual by Myjar through a previous complaint.
If you are due redress, you will receive an email to your registered email address by 5 June 2022 informing you of the value of your Redress claim. If you do not receive an email by this date, this means that you have not qualified for Redress.
The only way to see the value of your claim for Redress will be via the email referred to above. Our phone agents will not have access to any information relating to your claim, so we would respectfully request that you refrain from contacting us by phone.
We do apologise for not starting the Redress communications, we are experiencing delays and will start the Redress communications by 20 May 2022. We kindly request that you do not email for updates. If you have not received an email by 5 June 2022, you did not qualify for Redress.
Due to the cost and time associated with this process, the amount of money available and the volume of customers and loans, regrettably there can be no appeal process. If you are unhappy with the decision made, you have the right to pursue your claim through the small claims court, albeit we would urge you to consider that such action may be costly and any distribution payable in respect of customer claims will be minimal, representing only a very small percentage of any actual agreed claim.
This decision is final and therefore we are not accepting communication regarding the decision. If you are unhappy with the decision made, as indicated above you have the right to further pursue your claim through the small claims court.
There is no prospect of a dividend being paid in respect of customer redress claims in the Administration.
However, following extensive negotiations between the Joint Administrators and Myjar Treasury, the secured creditor, (a secured creditor ranks in priority to customer redress claims in the Administration), we are pleased to be able to inform you that Myjar Treasury has entered into an Agreement with the Joint Administrators, whereby monies that would otherwise have been payable to it, can be utilised to pay a small distribution to those customers who have qualified for Redress.
In these circumstances, payment will therefore not be from the Administration as such, but from funds due to the secured creditor and payable outside of the Administration only to qualifying customers. Notwithstanding that such payment will fall outside the Administration, agreement has been reached directly with Myjar Treasury that for ease and to reduce cost, the Joint Administrators will control the process of communicating with and making relevant payments to qualifying customers.
If you qualified for Redress and are due a reduction in the balance of your loan, this will have already been applied and reflected within the email communication to you advising of your claim. The email will also identify whether you still have a remaining balance outstanding to pay or have a remaining balance of Redress due from which you will be entitled to receive a payment towards your claim as indicated above.
It is hoped that payment of a distribution on all customer Redress claims after reduction in customer balances have been applied will be completed by 15 July 2022.
PLEASE NOTE THAT IN THE FIRST INSTANCE THE BALANCE OF YOUR LOAN WILL BE REDUCED. IF AFTER YOUR BALANCE HAS BEEN REDUCED THERE REMAINS A BALANCE DUE TO YOU OR YOU HAD ALREADY SETTLED YOUR LOAN AND YOU QUALIFY FOR REDRESS, BY VIRTUE OF THE AGREEMENT REACHED WITH MYJAR TREASURY, YOU WILL BE ENTITLED TO RECEIVE A PAYMENT TOWARDS YOUR CLAIM.
ANY PAYMENT IN RESPECT OF YOUR CLAIM WILL BE EXTREMELY MINIMAL AND ONLY A VERY SMALL PERCENTAGE OF YOUR TOTAL CLAIM, YOU CAN EXPECT BETWEEN 1 AND 2 PENCE IN THE £. THIS IS DUE TO THERE BEING INSUFFICIENT FUNDS TO PAY CLAIMS IN FULL GIVEN THE VOLUME AND VALUE OF ALL CUSTOMER CLAIMS.
If you have previously made an affordability complaint either to Myjar prior to the appointment of the Joint Administrators or to the Joint Administrators since their appointment, the outcome of such a complaint will be subject to the outcome of the claims calculator decision indicated above. In the event that you are notified by email that you have qualified for Redress, this will operate as a means of acknowledgement that your complaint has been upheld. In these circumstances if you have continued to make payments towards your loan(s) post our appointment, these funds will be returned to you in full. A breakdown of this will be included within the email sent to you.
If you do not receive an email by 30 April 2022, but you had previously made a complaint, it should be assumed that your complaint has not been upheld as no Redress is due to you. As indicated above, due to the volume of customers and value of total customer claims, it is simply uneconomic to respond to all customer complaints individually.
Experian and TransUnion have deleted all loans from their records.
All loans which have failed one or more of the four redress rules will be removed from your credit file with Equifax.
All live loans will be removed from Equifax’s system.
Equifax will only retain settled loans that have passed all of the redress rules.
Experian and TransUnion have updated their systems and all data has been deleted.
Equifax will update their records when the Administration is finished; this is likely to be sometime in mid 2022, but an exact date is not yet known.
Please note, that we will be unable to inform firms acting for you regarding the outcome of your Redress claim. The costs associated with this will reduce the potential distribution we can make to customers. We kindly request that you notify the firm acting for you by forwarding the email communication received in relation to your Redress claim from the Joint Administrators to the firm acting for you.
Your Myjar loan balance:
DMP: If you have a balance remaining after applying any redress due to you, payments are still expected to be received until the balance is settled.
Please inform the firm acting on your behalf by forwarding the email received regarding your redress. If there is no balance remaining after the redress has been processed, please notify the firm acting on your behalf to stop payments to Myjar.
IVA: Please inform the IVA Supervisor of the outcome of your redress claim. You can forward the email received to them; they will be able to make the necessary adjustments to the Myjar claim in your IVA.
Bankruptcy / Debt Relief Order: If you are an undischarged Bankrupt, you must inform the Trustee or Office Receiver appointed on your case of the outcome of your Redress claim, you can forward the email issued to you.
Where any distribution is due to you for a Redress claim, this will be paid directly to you and not to the firm acting on your behalf:
DMP: Please check with the firm acting for you whether this should be paid to your DMP or whether you can retain the Redress distribution.
IVA: It is very likely that any Redress distribution will have to be paid your IVA estate, in the first instance, please check with your IVA Supervisor. Not paying this to your IVA, could result a Notice of Breach being issued to you.
Bankruptcy / Debt Relief Order: If you are an undischarged Bankrupt, you will need to inform your Trustee or the Official Receiver appointed that you have received Redress.
You can make a payment toward your outstanding balance in two ways:
- Log in online and make a payment through your account area
- Call us on 020 3006 2000 and make a payment over the phone – You can also setup payment arrangements over the phone.
If you have not received an email by 5 June 2022, you are not due redress and should continue to make payments toward your loan.
We do apologise for not starting the Redress communications, we are experiencing delays and will start the Redress communications by 20 May 2022.
If you have not received an email before 5 June 2022, you are not due redress and should continue to make payments toward your loan.
Please contact the Joint Administrators at MYJAR@Harrisons.uk.com advising of your new email address and we will update your records.
You may receive an email from us to request that you upload the bank account details where you wish payment to be made via a secure link. Please be assured that all bank account information entered by you is encrypted and held securely.
We are acutely aware that a request for bank account information can be a cause for concern, particularly at a time where online fraud is prevalent. To provide you with some additional peace of mind you can contact the Joint Administrators by calling 01612406207 and we will be able to issue the encrypted link to you again through email to update your bank details accordingly.
To give you further peace of mind, you can contact our office on 01612406207, our team will confirm the process you need to follow to update your bank account details. We will never ask for your bank details or obtain any bank details over the phone. Do not give any bank account information over the phone.
Paul Boyle, David Clements and Tony Murphy of Harrisons Business Recovery and Insolvency (London) Limited were appointed as joint administrators of Myjar Limited (the Company) on 22 December 2020 (the Joint Administrators).
The Company provided lending services to the UK consumer market.
Following the appointment of the Joint Administrators:
- All new lending activity has ceased; and
- Customers should continue to make repayments for all outstanding loans in the usual way. Please note, if you receive any requests to make payment to any other bank accounts, prior to making any payment, please inform the customer service team immediately on info@myjar.com or call 020 3006 2000.
The Company’s customer service team remains available to assist existing customers with any queries.
The Joint Administrators will conduct an orderly wind down of the business and seek to recover the assets of the Company for the benefit of its creditors.
It is anticipated that the orderly wind down of the Company’s business may, if applicable, include a sale of the assets of the Company. The Joint Administrators will also commence work to identify all creditors of the Company in accordance with their statutory duties and obligations under the Insolvency Act 1986. Those customers with complaints (whether on grounds of affordability or other) should continue to approach the Company in administration. Any such claim will be treated as an unsecured creditor claim.
The Company remains regulated by the Financial Conduct Authority who will continue to supervise the Joint Administrators’ activities throughout the administration process.
For all enquiries please contact the customer services team on info@myjar.com or call 020 3006 2000 Please refer to the Myjar website for further updates.
www.myjar.com
Please remember, be aware to scams. Never give personal information or account details to anyone who contacts you unexpectedly.
FAQs
Administration
An Administration is an insolvency procedure regulated by the Insolvency Act 1986.
The Joint Administrators’ role is to realise the assets and distribute them for the benefit of creditors. The Administration will last for an initial period of 12 months but may be extended.
The Joint Administrators will provide regular updates to creditors, this includes customers that are owed redress as they will be creditors of the Firm. Any persons or companies who believe they are a creditor, or who believe they are owed redress from the Company, should send their claims to the Joint Administrators.
The directors of Myjar Limited ( “Myjar / the Company”) filed their application for an Administration Order on 22 December 2020.
The Directors of MYJAR have made the decision to place the business into administration due to external factors that have placed financial pressure on the business and its ability to trade through these challenges.
Mindful of ensuring the business satisfies certain threshold conditions and the difficulties associated with raising additional funding in this economic environment, the directors of MYJAR have placed the Company into Administration.
Paul Boyle, David Clements and Tony Murphy of Harrisons Business Recovery & Insolvency (London) Limited, were appointed as Joint Administrators following an application by the Directors.
Whilst the directors of the Company made the application for the appointment of Administrators, the FCA consented to the appointment of the named Administrators.
The Joint Administrators are qualified insolvency practitioners, regulated by the Institute of Chartered Accountants in England & Wales. The Joint Administrators act independently of the Firm for the benefit of all creditors and stakeholders. Their primary concern and mandate is to ensure that they maximise the returns to the Company’s creditors as a whole.
After your claim has been assessed, if your claim is agreed by the Administrators you will be an unsecured creditor of the Company and will be owed a distribution once all assets have been sold or realised.
Distributions to creditors are made in the following order:
The costs of realising assets will be paid first. Any amounts owing to secured creditors are then settled, followed by employee claims and unsecured claims (such as providers of goods and services and redress claims). If, after paying the costs and amounts due to the secured creditors, there are insufficient funds to pay all remaining claims in full then creditors will receive a proportion of their claim.
Please be aware, if successful, the payment you receive may be smaller than your accepted claim amount.
This is because it is expected that the total value of all accepted claims received may exceed the money available to be shared out. The money available to be shared out will not be known until all of Active Securities Limited’s assets have been sold or realised and certain costs and deductions have been taken into account.
Yes. The Joint Administrators are in regular contact with the FCA and the Firm remains authorised and regulated by the FCA during the period of the Administration.
As part of our role as Administrators, we may need to access and use data relating to borrowers. In doing so, we must abide by data protection requirements.
Information about the way we will use, and store personal data can be found at: https://harrisonsuk.com/privacy-policy
It is important that you read the terms and conditions so that you are aware of how and why we are using your data.
We would be pleased to receive from any stakeholder any useful information concerning the Company, its dealing or conduct which may assist us.
If your question has not been answered in this FAQ section or in the FAQs section of the websites, please email your query to myjar@harrisons.uk.com. The Administrators’ team will look at all individual queries. Please be aware that we are expecting a large volume of queries. You may therefore not receive an immediate response.
Customers
The terms and conditions of all loans remain as agreed when the loan was taken out and payment is due in line with the agreement with Myjar Limited (in Administration). This applies to all loan products.
The terms and conditions remain as agreed when the loan was taken out.
For further information please go to https://www.myjar.com/frequently-asked-questions
The Firm is unable to provide further lending from the date of the Administration appointment.
If you can’t repay your loan on time, please call Customer Support straight away on 020 3006 2000
For further information please go to https://www.myjar.com/frequently-asked-questions We’re committed to helping customers in financial difficulty. The organisations below offer free debt advice and may be able to help you too:
| Sources of Free Money Advice | ||||||
| Organisation | When | Contact Details | Hours of Help | Advice/Services | Where | |
| STEP CHANGE DEBT CHARITY | You’ve got surplus income once your priority debts are paid and prefer an adviser to negotiate with creditors on your behalf. | www.stepchange.org T: 0800 138 1111 |
Mon to Fri 8am to 8pm; Sat 8am – 4pm | Debt Management Plan and insolvency advice Online Debt Remedy self help tool |
UK | |
| NATIONAL DEBTLINE | You’d like advice on how to deal with debt problems and you’re happy to speak to creditors yourself. | www.nationaldebtline.co.uk T: 0808 808 4000 |
Mon to Fri 9am to 9pm; Sat 9.30am – 1pm | Budgeting, debt solutions and free self-help information pack My Money Steps – online self-help tool |
England, Scotland & Wales | |
| CITIZENS ADVICE BUREAU | You’re in serious financial difficulties and you’d prefer face-to-face help from an adviser. | Face to face – search online for local Citizens Advice Bureau www.adviceguide.org.uk |
Times vary depending on branch | Advice on managing your money Budget planner |
||
Your loan should be repaid as arranged when it was taken out. For more information on repayment arrangements, and alternative payment methods, please go to https://www.myjar.com/get-in-touch/ There will be no change to the bank details to which you should make payment. If you receive any requests to make payment to an alternative account, prior to making any payment, please inform our Customer Support team straight away on 020 3006 2000.
Never give personal or account details to anyone who contacts you unexpectedly. We will never ask for your bank details.
We may ask you to confirm that your previous bank details are still valid and give you the opportunity to update your bank details (e.g. if you have closed/changed bank accounts), although further proof of ID and other supporting evidence will be required
Please check the FAQs section of the website https://www.myjar.com/frequently-asked-questions
If your question is not covered, please contact Customer Support on 020 3006 2000 or https://www.myjar.com/get-in-touch/
The call centre will remain open as normal, but please be aware that we will be handling a high number of calls and your wait may be longer than usual. Please note that the call centre will not be able to answer any questions related to anything outside of standard service enquiries.
If your question is still not answered, please email your query to myjar@harrisons.uk.com. The Administrators’ team will look at all individual queries.
Please note that the Administrators’ team does not have online access to customer accounts and is therefore unable to deal with queries relating to the servicing of individual accounts, including current account balance, making repayments and change of bank or address details. These queries should be directed to the customer support centre. The contact details are either by telephone on 020 3006 2000 or email at https://www.myjar.com/get-in-touch/
Please be aware that we are expecting a large volume of queries. You may therefore not receive an immediate response.
The Administrators will continue to provide access to the website.
Customers will be able to access their accounts through the web on an ongoing basis. They will have a portal to log into, being: https://secure.myjar.com/ in the Customer Online Account Area.
We would be pleased to receive from any stakeholder any useful information concerning the Firm, its dealing or conduct which may assist us.
Redress Complaints
If you believe that you were provided with an unaffordable loan(s) through Myjar you may have an eligible claim. The Joint Administrators are currently reviewing the position with regard to potential redress complaints and will advise potential claimants in due course of the claim process.
The unaffordability of a loan will be assessed by the Joint Administrators, looking at criteria of the loan at the time it was taken out by the customer and referring to FCA rules and the Financial Ombudsman’s approach.
For more information, we suggest you visit guidance notes from the Financial Ombudsman: https://www.financial-ombudsman.org.uk/publications/technical_notes/payday-lending.html
As advised above, The Joint Administrators are currently reviewing the position with regard to potential redress complaints and will advise potential claimants in due course of the claim process . If you believe you are eligible however, you can make a claim through the Customer Support team at complaints@myjar.com or via phone at 020 3006 2000
If you are a customer and believe you were sold an unaffordable loan or lent to unaffordably, but have not received any communications from Myjar, please contact Customer Support on 020 3006 2000
The call centre will remain open as normal but please be aware that we will be handling a high number of calls and your wait may be longer than usual
A CMA/CMC can also help you submit a claim. It is up to you if you want to use one. If you decide to use a CMA/ CMC, please make sure you understand the scope of their services and how much the service will cost you before agreeing to its service.
The Joint Administrators are under a duty to treat each claim equally. Every claim will therefore be assessed in the same way, irrespective of who submits the claim. Customers do not need to use a Claims Management Firm (CMC) or third party to submit a claim. Using a CMC or third party will not accelerate the claims process, nor entitle you to a higher claim amount. It may also expose you to charges that may be deducted from any final payment you might receive.
Any unaffordability claims which were being handled by Myjar will now be assessed by the Joint Administrators. You will not need to re-submit a claim, however, it is important to note that the claim may not be wholly resolved within the usual eight-week timeframe.
Due to the volume of claims that have been and will be received, the Joint Administrators are working with Myjar to finalise the assessment methodology. Further updates on unaffordability claims will be posted here when available: https://harrisonsuk.com/myjar.
Should your unaffordability claim be upheld, you would be considered an unsecured creditor for the value of the assessment claim. However, the timing and quantum of the final creditor claim is currently unknown and will not be known for some time. Please do note, however, that any payment is highly likely to be smaller than the accepted claim amount. This is because the total value of all accepted claims may exceed the money available to be shared out. The money available to be shared out will not be known until all of Myjar’s assets have been sold or realised and certain costs and deductions have been taken into account.
Any unaffordability claims which were being handled by the FOS are now in the process of being handed back to the Joint Administrators. You will not need to re-submit a claim. Your FOS claim will now be assessed by the Joint Administrators in due course. It is important to note that the claim may no longer be resolved within the usual eight-week timeframe. We understand that the FOS has been in contact with you in relation to these.
Due to the volume of claims that have been and will be received, the Joint Administrators are working with Myjar to finalise the assessment methodology. Further updates on unaffordability claims will be posted here when available: https://harrisonsuk.com/myjar.
Should your unaffordability claim be upheld, you would be considered an unsecured creditor for the value of the assessment claim. However, the timing and quantum of the final creditor claim is currently unknown and will not be known for some time. Please do note, however, that any payment is highly likely to be smaller than the accepted claim amount. This is because the total value of all accepted claims may exceed the money available to be shared out. The money available to be shared out will not be known until all of Myjar’s assets have been sold or realised and certain costs and deductions have been taken into account.
The Joint Administrators will assess all redress claims during the course of the administration. No payments will be made until all of the assets have been sold or realised.
The Administrators are working with Myjar to identify whether, following determination of your claim, you can be notified of the status of your claim. Currently, we do not have a date for payment of any claims. Further updates on unaffordability claims will be posted at https://harrisonsuk.com/myjar when available.
Please be aware, if successful, the payment you receive is highly likely to be smaller than your accepted claim amount. This is because the total value of all accepted claims received may exceed the money available to be shared out. The money available to be shared out will not be known until all of Myjar’s assets have been sold or realised and certain costs and deductions have been taken into account.
Claims for which a customer has not received payment but has been notified that they are entitled by a Final Response Letter (FRL) and have accepted the offer within it will now be considered as an unsecured creditor for the value of the FRL. Currently, we do not have a date for payment of any unsecured creditor claims. It is highly likely that the payment you receive will be much smaller than your claim amount. Further updates on unaffordable claims will be posted at https://harrisonsuk.com/myjar when available.
After establishing redress, if it is identified that a customer has made any form of repayment of their loan after the date of our appointment, the element of redress applicable will be returned to customers. To cover this situation all receipts since our appointment, will be separately identified and held in a separate bank account pending the completion of the redress process
No, the FSCS do not cover claims under consumer credit agreements. See https://www.fca.org.uk/publication/consultation/cp16-42.pdf
You cannot be redressed twice for the same loan. If you previously received a redress payment from the Firm, then the historic loans that were redressed at the time will not be considered again. If you took out further loans from the Firm after your previous redress payment, then you may now submit a claim for these new loans if you believe these were unaffordable loans.
Please be aware, if successful, the payment you receive is highly likely to be smaller than your accepted claim amount. This is because the total value of all accepted claims received may exceed the money available to be shared out. The money available to be shared out will not be known until all of Myjar’s assets have been sold or realised and certain costs and deductions have been taken into account.
Customers will not be approached by any Harrisons or Firm staff directly to assist in submitting a claim. We will be in touch in the coming months to let you know how you can submit your claim.
Do not give details of your claim to anyone who approaches you, alleging that he or she work for Harrisons or the Firm, or otherwise. If you do require assistance or are unsure as to the validity of any correspondence, you have received please contact the Customer Support Team at Myjar.
The Joint Administrators are under a duty to treat each claim equally. Every claim will therefore be assessed in the same way, irrespective of who submits the claim. As mentioned previously, customers do not need to use a Claims Management Firm (CMC) or third party to submit a claim. Using a CMC or third party will not accelerate the claims process, nor entitle you to a higher claim amount. It may also expose you to charges that may be deducted from any final payment you might receive.
We may ask you to confirm that your previous bank details are still valid and give you the opportunity to update your bank details (e.g. if you have closed/changed bank accounts), although further proof of ID and other supporting evidence will be required.
Suppliers
Check your contract. If your contract was with Myjar and you have not been paid for goods or services provided, please provide details of your claim to the Administrators at:
The Administrator of Myjar Limited
20 Midtown
20 Procter Street
London
WC1V 6NX
Or
myjar@harrisons.uk.com
Please make contact with your usual contact at Myjar in the first instance.
The Joint Administrators’ representatives will make contact with you if supply is required. Any goods or services which are supplied after the date of appointment will be subject to new terms, agreed with the Joint Administrators.
We would be pleased to receive from any stakeholder any useful information concerning the Firm, its dealing or conduct which may assist us.
If your question has not been answered in this FAQ section, please email your query to myjar@harrisons.uk.com. The Joint Administrators’ team will look at all individual queries. Please be aware that we are expecting a large volume of queries. You may therefore not receive an immediate response.
